Quality Management System model differs from organizations to organizations depending on the nature of their business and processes. At Integrated Consultants, We design a Quality Management System with Customer focused and enables the organizations to identify, measure, control and improve the various core business processes that will ultimately lead to improved business performance. We discourage the organizations for a Certificate focused approach. According to our experts opinion, Certification is a small part of the end result, the real benefits is the increased customer satisfaction, employees' motivation, less scrap and an international recognition.
Many organizations decide to implement ISO 9001 and obtain registration because it assures customers that the company has a good quality management system (QMS) in place. An organization with an effective QMS will typically meet customer expectations better than an organization that does not have an effective QMS. Many organizations require their suppliers to have ISO 9001 registration. Increased productivity, increased business process efficiency, less scrap and rework, increased employees Satisfaction, Continual improvement and increased profits are few of the internal benefits. Also an internationally recognized QMS helps in increasing the opportunities in specific markets, enhancing the customer satisfaction and assuring good marketing benefits too.
Our assistance starts with studying your system, a formal Gap analysis on the existing procedures, process and documentations. We will identify your organizations core appropriate processes required for the Quality Management System and help you in defining the sequence and interaction of those processes. Upon identification of the gaps, we will suggest you the methods to fill the gaps and identify or help you in establishing the procedures required to ensure the effective planning, operation and control of those processes.
We start with QMS awareness to the employees and help the Organizations in identifying the training needs and train appropriate employees in the organization to be able to continue the maintenance of the QMS after completion of our work. This also includes Internal Auditor Training.
Continual improvement is the core philosophy behind any management system. We will monitor the implementation and evaluate its effectiveness and efficiency and identify the areas of improvement. This is through audits, Management Review; Spot inspections and systematic use of the PDCA cycle and others. We will train your employees for Internal Audit and assist you in carrying out the effective internal audit and identify the areas of improvement.
ISO 14001 is an international voluntary standard that specifies the minimum elements for an environmental management system. It was published in 1996 by the International Organization for Standardization and is being taken up by organizations throughout the world at varying speeds. ISO 14001 helps organizations to implement environmental management System, by adopting an EMS; organizations can minimize the harmful effect on the environment due to its activities. It will also help to conform to applicable regulatory requirements, and to achieve continual improvement of its environmental performance.
Like ISO 9001, ISO 14001 is also a generic standard, means the same standard can be applied for any organization large, small or medium, whatever the product services, or industry sector, public or private or governmental departments.
This International Standard is based on the methodology known as Plan-Do-Check-Act (PDCA). The standard requires the organization to establish an appropriate Environmental policy and identify the environmental aspect arising from its past, existing or planned activities in order to determine the environmental impact and its significance. Identification of applicable legal requirements and other requirements and identify the priorities and setting appropriate environmental objectives and targets, establishing structured programs to implement policy and achieving objectives and meet targets, Facilitate planning, control monitoring, preventive and corrective actions, auditing and review for continual performance improvement.
Many organizations treat HSE as top priority as it is ethical and also a legal requirement. Over the past years the concept of "HSE' has changed drastically from a mere Safety inspection concept (policing job) to the entire culture of the organizations. An organization with an established HSE Management system is well recognized in the industry and among its competitors.
An Occupational Health and Safety Management System (OHSMS) provides a framework or Controls for managing OH&S activities. Means the OHSMS enables the organizations to have a structured approach to manage its Occupational Health and Safety risks and can have a healthy and safety work environment. Any organization the ultimate aim is to have a work environment without injury or ill health and any environmental impact. Any incident is associated with direct and indirect costs and badly affects the reputation of the organization.
In order to have a continual improvement in their HSE PERFORMANCE, Organizations are now utilizing the international or industry adopted management systems such as:
Many organizations try to merge together the Quality / Environmental and Occupational Health and Safety Management systems to avoid extensive paper work and streamline the entire process of management system certification. Its quite t easy to club together the systems as there are lots many common elements in each system especially in ISO 14001 & OHASAS 18001.
Pointing out that a management systems standard ensured a systematic control and improvement of an organization's operational processes, one of the main objectives behind the integrated approach is to address some common management issues of quality, environment and health while reducing paperwork that had to be done for separate certifications.
A well-established food Safety Management system assures organizations in food chain industries to have proper control in managing the food safety and health hazards. Adequate control process starts during handling, preparation, storage and distribution phases of the food.
Many countries Food Authorities are working towards ensuring the implementation of Food Safety Management System in Food business organizations and in future it will be mandatory legal requirements.
SA8000 was set up or developed to help ensure that workers of the world are treated according to basic human rights principles.
SA stands for Social Accountability and is run by Social Accountability International (SAI). SAI was founded in1997 by Alice Tepper Marlin in the USA. It is a global standard-setting non-profit human rights organization dedicated to improving workplaces and communities.
SA8000 is based on the UN Universal Declaration of Human Rights, Convention on the Rights of the Child and various International Labour Organization (ILO) conventions. SA8000 covers the following areas of accountability:
Child labor : No workers under the age of 15; minimum lowered to 14 for countries operating under the ILO Convention 138 developing-country exception.
Forced labor : No forced labor, including prison or debt bondage labor; no lodging of deposits or identity papers by employers or outside recruiters.
Workplace safety and health : Provide a safe and healthy work environment; take steps to prevent injuries; regular health and safety worker training; system to detect threats to health and safety; access to bathrooms and potable water.
Freedom of Association and Right to Collective Bargaining : Respect the right to form and join trade unions and bargain collectively.
Discrimination : No discrimination based on race, caste, origin, religion, disability, gender, sexual orientation, union or political affiliation, or age; no sexual harassment.
Discipline : No corporal punishment, mental or physical coercion or verbal abuse.
Working hours : Comply with the applicable law but, in any event, no more than 48 hours per week with at least one day off for every seven day period; voluntary overtime paid at a premium rate and not to exceed 12 hours per week on a regular basis; overtime may be mandatory if part of a collective bargaining agreement.
Remuneration : Wages paid for a standard work week must meet the legal and industry standards and be sufficient to meet the basic need of workers and their families; no disciplinary deductions.
Management system for Human Resources : Facilities seeking to gain and maintain certification must go beyond simple compliance to integrate the standard into their management systems and practices.
Our expert team of Consultants /Auditors will assist
ISO 27000 iis an information security management system (ISMS) standard published in October 2005 by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).
Most organizations have a number of information security controls. However, without an information security management system (ISMS), controls tend to be somewhat disorganized and disjointed, having been implemented often as point solutions to specific situations or simply as a matter of convention. Security controls in operation typically address certain aspects of IT or data security specifically; leaving non-IT information assets (such as paperwork and proprietary knowledge) less protected on the whole. Moreover business continuity planning and physical security may be managed quite independently of IT or information security while Human Resources practices may make little reference to the need to define and assign information security roles and responsibilities throughout the organization.
ISO 17025 is the Standard for a Management System used for Calibration and Testing Laboratories.
There are many commonalities with the ISO 9000 standard, but ISO/IEC 17025 adds in the concept of competence to the equation. And it applies directly to those organizations that produce testing and calibration results. Since its initial release, a second release was made in 2005 after it was agreed that it needed to have its quality system words more closely aligned with the 2000 version of ISO 9001.
The standard was first published in 1999 and on 12 May 2005 the alignment work of the ISO/CASCO committee responsible for it was completed with the issuance of the reviewed standard. The most significant changes introduced greater emphasis on the responsibilities of senior management, and explicit requirements for continual improvement of the management system itself, and particularly, communication with the customer.
The contents of ISO/IEC 17025 - The ISO/IEC 17025 standard itself comprises five elements that are Scope, Normative References, Terms and Definitions, Management Requirements and Technical Requirements. The two main sections in ISO/IEC 17025 are Management Requirements and Technical Requirements. Management requirements are primarily related to the operation and effectiveness of the quality management system within the laboratory. Technical requirements includes factors which determines the correctness and reliability of the tests and calibrations performed in laboratory.
Laboratories use ISO/IEC 17025 to implement a quality system aimed at improving their ability to consistently produce valid results. It is also the basis for accreditation from an accreditation body. Since the standard is about competence, accreditation is simply formal recognition of a demonstration of that competence. A prerequisite for a laboratory to become accredited is to have a documented quality management system. The usual contents of the quality manual follow the outline of the ISO/IEC 17025 standard.
In order for accreditation bodies to recognize each others' accreditations, the International Laboratory Accreditation Cooperation (ILAC) worked to establish methods of evaluating accreditation bodies against another ISO standard (ISO/IEC Guide 58 - which became ISO/IEC 17011). LAC - the International Laboratory Accreditation Cooperation - is an international cooperation of laboratory and inspection accreditation bodies formed more than 30 years ago to help remove technical barriers to trade.
Accreditation is the independent evaluation of conformity assessment bodies against recognised standards to carry out specific activities to ensure their impartiality and competence. Through the application of national and international standards, government, procurers and consumers can have confidence in the calibration and test results, inspection reports and certifications provided.
Accreditation bodies are established in many countries with the primary purpose of ensuring that conformity assessment bodies are subject to oversight by an authoritative body.
Accreditation bodies, that have been evaluated by peers as competent, sign arrangements that enhance the acceptance of products and services across national borders, thereby creating a framework to support international trade through the removal of technical barriers.
These arrangements are managed by the International Laboratory Accreditation Cooperation (ILAC), in the field of laboratory and inspection accreditation, and the International Accreditation Forum (IAF), in the fields of management systems, products, services, personnel and other similar programmes of conformity assessment. Both organisations, ILAC and IAF work together and coordinate their efforts to enhance the accreditation and
ISO 13485 is an ISO standard, published in 2003, that represents the requirements for a comprehensive management system for the design and manufacture of medical devices. This standard supersedes earlier documents such as EN 46001 and EN 46002 (both 1997), the ISO 13485 published in 1996 and ISO 13488 (also 1996).
While it remains a stand-alone document, ISO 13485 is generally harmonized with ISO 9001. A fundamental difference, however, is that ISO 9001 requires the organization to demonstrate continual improvement, whereas ISO 13485 requires only that they demonstrate the quality system is implemented and maintained.
Compliance with ISO 13485 is often seen as the first step in achieving compliance with regulatory requirements. The preferred method to prove conformity is the certification of the Quality Management System according ISO 9001 and/or ISO 13485 .
ISO 50001 (full name: ISO 50001:2011, Energy management systems – Requirements with guidance for use) is a specification created by the International Organization for Standardization (ISO) for an energy management system. The standard specifies the requirements for establishing, implementing, maintaining and improving an energy management system, whose purpose is to enable an organization to follow a systematic approach in achieving continual improvement of energy performance, including energy efficiency, energy security, energy use and consumption. The standard aims to help organizations continually reduce their energy use, and therefore their energy costs and their greenhouse gas emissions.
ISO 50001 was released by ISO in June 2011 and is suitable for any organization – whatever its size, sector or geographical location
The system is modeled after the ISO 9001 Quality Management System and the ISO 14001 Environmental Management System (EMS).
Knowledge, Skill, Experience & Training are the contributing factors of an individuals competency. Ongoing Training is a vital part of enhancing the competency of employees in the organization. Choosing a Training provider is a tough task in a competitive market environment. Due consideration shall be given for the Course Content, its alignment with any standard requirements, Structure of the Training Program and competency of the Trainers and their delivering skills. At Integrated Consultants our Trainers are well experienced and with industrial back ground. We have a Quality Improvement program for the Trainers. Trainers Training and Improvement programs sharpen their skills and knowledge.
Integrated Consultants assists organizations to get through the pre-qualification process of Oil Field Operating Companies. This include redesigning the documentations as per the requirement and international Oil Field Standards, also providing the required Training.
We assist Operating Companies to prequalify their contractors, vendors and sub contractors.
Our services include assisting Operating Companies to prepare the required documentations for Industry reward recognition programs including Dubai Quality Award, ADNOC HSE Reward Programs.